Sentimental Analysis for the Improved User Experience in the E-Commerce
Platform with the Fuzzy Model
R. Delshi Howsalya Devi1,*, S.Prabu2 and N. Legapriyadharshini3
1Professor & Head, Department of Artificial Intelligence and Data Science, Karpaga Vinayaga College of
Engineering and Technology, Maduranthagam Taluk, Tamil Nadu, 603308, India.
2Assistant Professor, Department of Computing Technologies, School of Computing, SRM Institute of
Science and Technology, Kattankulathur, Chennai, Tamil Nadu, 603203, India.
3Associate Professor, Department of Computer Applications, Saveetha College of Liberal Arts and
Sciences (SIMATS), Chennai, Tamil Nadu,600124, India.
*Corresponding Author Name: R. Delshi Howsalya Devi. Email: delshi@rocketmail.com
Journal of Computer Allied Intelligence(JCAI),30 June
2024,2(3),28-40
Received: 10 May 2024 Accepted: 20 June 2024 Published: 30 June 2024
Keywords: Sentimental Analysis; E-commerce; User Experience; Classification; Fuzzy Logic.
Citation : R. Delshi Howsalya Devi ,S.Prabu and N. Legapriyadharshini “Sentimental Analysis for the Improved User Experience in the E-Commerce Platform with the Fuzzy Model”, Journal of Computer Allied Intelligence (JCAI), vol.02, no.03, pp.28-40,2024.